Commercial banking top trends in 2023
The world of commercial banking faces uncertainty today. As a result, it is difficult to make confident decisions about the medium-to-long term. However, Accenture believes commercial banks have an op...
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Payments Innovation
Payments
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Payments Research
Banking Trends
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Real-Time Payments
Payments Predictions
Latest Digital Payments blogs
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One big idea to turn payments fraud from risk to opportunity
While unfortunate, the rising tide of fraud is not necessarily surprising. Financial criminals have been targeting ...
1082 Views
3 efficient ways to win the payments innovation race
Banks and other incumbent payment players face an intriguing paradox right now. They must innovate to stay relevant, ...
1087 Views
Americans value trust above all in payment options
There’s a lot of buzz about next-gen payments rails globally, but where does North America stand when it comes to ...
2062 Views
Four strategies for consumer payments growth in 2023
The COVID-19 pandemic increased the tempo of change in consumer behaviors and expectations. Payments, ...
1509 Views
What’s next for payments? 5 takeaways from Sibos
The payments industry has undergone unprecedented transformation in recent times given the global pandemic, ...
2527 Views
3 key areas where payments can empower telecoms
Telecom firms play a critical role in connecting people: 85% of the US population use smartphones today, and the ...
1808 Views
How can banks make online bill payments cool again?
As the 21st century began, banks revolutionized bill payments by introducing online bill pay. Customers could finally ...
2592 Views
4 strong ideas from the payments disruptor playbook
If there’s one thing the payments industry has learned to expect over the last decade, it’s the unexpected. Even before ...
5948 Views
Growth in digital payments: A cross-industry view
Digital payments are gaining popularity as cash usage declines around the world. While card payments still dominate in ...
4333 Views
It’s back to the future for payments
This blog is based on my keynote presentation at the 2021 Payments Canada SUMMIT Payments leaders probably feel like ...
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Fueling payments growth with new value propositions
New Accenture research highlights how payments leaders outgrow the competition in the face of disruption and evolving customer needs.
Back to the future of payments
Disruption and opportunity in digital payments
Breaking barriers: Exploring how banks scale generative AI for growth
Disclaimer: ChatGPT did not write our post, but we did ask it for title suggestions and picked our favorite one. Thanks, generative AI! We’re at an inflection point. Every day, we see how artificial i...
The ultimate guide to product innovation in banking
The pace of change is not slowing down. Customers’ expectations have radically changed, and they expect much more from their banking products and services than ever before. To maintain relevance, bank...
5 ways ISO 20022 could rewrite the future of payments
ISO 20022 is probably the biggest payments change of the last 30 years—if not more. It’s also no longer news. The industry has known for years that it’s coming. In fact, some institutions began thei...
Big banks need to embrace embedded finance – and fast
A recent Accenture survey found that embedded finance offerings to small and medium-sized enterprises could increase global bank revenues by as much as US$92 billion by 2025. Embedded finance offers b...
Our top 10 cloud transformation lessons for banks in 2022
As Yogi Berra once famously said, there is no difference, in theory, between theory and practice— but in practice, there is. That’s certainly true for tech transformation projects at banks. Most ban...
Why banks should look beyond advice for growth
Banks face a trust paradox. While customers trust banks with their money, only 19% of them say they are interested in receiving advice from a bank. And the more digital banks become, the less connecte...
Four strategies for consumer payments growth in 2023
The COVID-19 pandemic increased the tempo of change in consumer behaviors and expectations. Payments, characteristically, is at the forefront of the change. In “Payments Gets Personal—Strategies to St...
BNPL: Strategies for banks to get it right
As consumers experience economic turbulence due to inflation and rising interest rates, they want to be able to pay anywhere, anytime, anyhow. For banks to stay ahead of an increasingly complex paymen...
Commercial banks must now focus on fundamentals
Having pulled through the Covid pandemic, the unravelling of international supply chains and a global energy crunch, commercial banks must now grapple with a spike in interest rates and the collapse o...
