Accenture Banking Blog

Drive for sustainability ushers in new role for banks

Drive for sustainability ushers in new role for banks

The drive for sustainability will force banks to radically change their relationships with many of their key corporate customers.   They’ll need to gain a deeper understanding of their customers’ businesses and develop greater insight into the workings of their supply chains. Furthermore,…

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The culture crisis in banking 4 more questions answers

The culture crisis in banking: 4 more questions answered

Is it fair to describe the workplace culture at the typical bank today as a competitive disadvantage?   That depends on each bank’s particular situation. But Accenture’s cross-industry research, discussed earlier in this blog series, has found that the workplace culture at many…

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Can payments balance both innovation and security

Can payments embrace both innovation and security?

It’s an exciting time to be in payments—new technologies and business models are opening up more opportunities and markets. But that excitement is often tempered by concerns that efforts to capture compelling business opportunities may expose the new venture—and the firm—to unnecessary…

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How old habits are the 4 letter word in your growth progress

How old habits are the 4-letter word in your growth progress

Muscle memory is the enemy of innovation. When it comes to transformations, process optimization is often under-valued by auto and equipment finance organizations as they implement a modern core or move their data and applications to the cloud. Adam Little and I…

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Going digital: Two speeds for growth market banks

Flat economic growth and rising competition are forcing banks in growth markets to step up investment in digital technologies. They’re eager to improve efficiency, enhance the user experience and create new business opportunities.   But many banks are wary of committing themselves to…

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How banks commit to being great places to work

I believe the “human connection” of middle market banks has always set them apart. This focus isn’t just about how banks treat their customers. It’s also about how they treat their employees—and how that translates into a positive employee experience that makes…

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How banks can offer responsible BNPL with empathy

How can banks offer responsible BNPL with empathy?

Everyone seems to be climbing aboard the buy now, pay later (BNPL) bandwagon, as I discussed in my last blog, Can banks grab the buy now, pay later opportunity? Customers are enjoying the new option for spreading out their payments, retailers are…

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3 crucial questions about the culture crisis in banking

In this blog series we’ve looked at the findings of Accenture’s research into workplace culture at banks. Workplace culture is a major reason why most banks right now are struggling to attract and retain the talent they need.    The situation could be…

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5 sustainability skills critical for banking leaders

Bank executives once again may need to adapt and adopt a host of new skills if they’re to guide their organizations to become sustainable businesses.   Foremost is the ability to combine two critical tasks. Senior leaders need to drive the bank’s…

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Accenture nSight 2022 team photo

Back to in-person events (for now) and loving it!

The recent nCino nSight 2022 conference in Raleigh, North Carolina, was the first large-scale, in-person event I’ve attended in over two years. Although the presentations at the event were very informative and insightful, (look below for our nSight 2022 key session summary),…

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Meet our bloggers

Michael Abbott

Senior Managing Director – Global Banking Lead

Alan McIntyre

Senior Managing Director – Banking

Sulabh Agarwal

Managing Director – Global Payments

Paula O'Reilly

Senior Managing Director – Senior Client Group Lead, Midwest

Mauro Macchi

Senior Managing Director – Strategy & Consulting Lead, Europe

Amit Mallick

Managing Director – Global Open Banking & API Lead

Margaret Weichert

Managing Director – Payments Lead, North America

Jared Rorrer

Managing Director – Global Commercial Banking Lead

Valerie Abend

Managing Director – Global Banking Security Lead

Cameron Krueger

Managing Director – Specialty Finance

Ray Daly

Managing Director – Banking, UK & Ireland

Christof Innig

Managing Director – Banking

Kamran Ikram

Managing Director – Strategy & Consulting

Andy Young

Managing Director – Financial Services Talent & Organisation Lead

Ryan Douglas

Director – Payments, Strategy

Peter Kirk

Global Customer Insight & Growth Lead – Financial Services

Casey Merolla

Managing Director – Payments, North America

Robert Vokes

Managing Director – Financial Services

Laura O'Sullivan

Managing Director – Banking, UK & Ireland

Amit Agashe

Director – Financial Services, Technology Consulting

Chad Duncan

Managing Director – Cloud Enablement Lead, Financial Services Technology Advisory, North America

Keri Smith

Managing Director – Applied Intelligence

Adrien Kirschfink

Managing Director – Financial Services, Customer Insight & Growth

Adam Little

Senior Manager – Specialty Finance

Naim Alame

Payments Lead – Financial Services, Middle East

Celeste James

Managing Director – Financial Services, Banking

Kim Kim Oon

Managing Director – Strategy, Banking, Netherlands

Britta Kotthaus-Krahmer

Director – Financial Services, Technology Consulting

Nicole Lanza

Managing Director – Technology, Strategy, North America

Fabrice Asvazadourian

Managing Director – Strategy & Consulting, Banking Lead, Europe

Arpit Parnerkar

Payments Go-To-Market Lead – Financial Services, Middle East

Giorgio Flori

Managing Director – Financial Services Portfolio Lead, UAE

Ewa Wojcik

Management Consulting Senior Manager – Banking

Masa Al Chalabi

Senior Manager – Financial Services, Middle East

Alice Mackay

Technology Consultant – Strategy & Consulting, Payments

Dan Guenther

Managing Director – Technology, Extended Reality Lead, Global

Carlos Niezen

Managing Director – Strategy, Mergers & Acquisitions

Chris Dickey

Senior Manager – Strategy & Consulting

Chris Scislowicz

Managing Director – Credit Lead, North America

D Blaske Miller

Managing Director – Accenture Strategy, Mergers & Acquisitions

William Beer

Security Lead – Northeast Financial Services

Howard Bush

Senior Manager – Strategy & Consulting

Soichiro Muto

Managing Director – Capital Markets Lead, Growth Markets

Samuel Yates

Strategy Manager – Strategy & Consulting

Sai Debashis

Management Consulting Manager

Rishi Chawla

Managing Director – Strategy & Consulting, Banking

Sudipta Kundu

Senior Manager – Accenture Strategy & Consulting, UK

Peter Beardshaw

Managing Director – Strategy & Consulting, Global Financial Services Sustainability Lead

Pete Bertanzetti

Senior Manager - Payments

Scott Reddel

Managing Director – Wealth Management Lead

Max Di Gregorio

Managing Director – Financial Services, Middle East

Masashi Nakano

Senior Managing Director – Banking Lead, Growth Markets, Financial Services Japan Lead

Jess Murray

Managing Director – Song, Banking & Capital Markets Lead, North America

James Pashutinski

Management Consultant – Technology Strategy & Advisory

Duane Block

Managing Director – Technology, Digital Currency Lead, North America

Dilnisin Bayel

Managing Director – Credit Lead, Europe

Davina Rai

Technology Consultant – Strategy & Consulting Payments

Brent Chaters

Managing Director – Customer & Marketing Transformation, Canada

Colette Prior

Managing Director – Operations & Credit Services

Aditi Kapoor

Management Consulting Manager – Payments

Alan Kronovet

Executive Vice President & Head of Commercial Mortgage Servicing – Wells Fargo

Bala Venkatraman

Digital Banking and Payments Expert – Capability Network

David Cruickshank

Wealth Management Lead – Strategy & Consulting, Canada

David Jones

Managing Director – Global Intelligent Solutions Lead, Financial Services

Dr. Bridie Fanning

Managing Director – Talent & Organization Practice Lead, Financial Services, North America

Olivia Jeavons

Manager – Financial Services

Richard Anstey

Manager – Supply Chain & Operations Strategy

Tom Merry

Managing Director – Banking Strategy

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