Accenture Banking Blog

Culture change as key to success banking

Culture change as the key to success in banking’s future

Let’s face it: my previous post on workplace culture in banking was a bit gloomy.  But the data is unequivocal. Multiple Accenture cross-industry studies have found that, on an industry level, banking struggles more than it should to attract, recruit and retain…

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4 strong ideas payments disruptor playbook

4 strong ideas from the payments disruptor playbook

If there’s one thing the payments industry has learned to expect over the last decade, it’s the unexpected. Even before the pandemic rewrote the rules on customer expectations, industry incumbents were being compelled to innovate by forces such as the advent of…

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Wall street to Elm street

Wall St to Elm St: Surviving the talent nightmare

The Great Resignation—which has seen unprecedented numbers of employees quitting their jobs in many leading countries—is creating spine-chilling vacancies in every corner of the corporate world, including commercial banking. What will it take for banks to escape the talent nightmare and attract…

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Four ways Canadian banks can prep for Open Banking

Four ways Canadian banks can prep for Open Banking

The Open Banking wave is picking up speed in Canada. The Advisory Committee on Open Banking, in its final report, said an Open Banking system is achievable for the country by January 2023, and the government is moving to make that a…

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Accenture legacy tech debt 5 reasons to modernize

Got legacy tech debt? 5 reasons to modernize now

I cannot overstate the benefits of a modern core system—including flexibility, growth, new revenue pools and cost reduction—or the downsides of not having one. Without a modern technology stack, auto and equipment finance companies:  Waste time on repetitive manual tasks that are…

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Accenture 3 ways banks can get great ROI from cloud

3 ways banks can get great ROI from the cloud

Before making a big investment (of both money and effort) in their journey to cloud, most banks want to know what kind of return they’ll get on that investment. Is there a solid business case for moving to cloud? I discuss the…

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Smart banks will move their core to cloud now

Smart banks will move their core to cloud now

In this series of Banking Cloud Altimeter conversations, we’ve discussed the challenges that banks face in their journey to cloud, and the shift in culture that can help them maximize the value they get from their transition. In this post, we’re focusing…

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New ESG rules are good news for banks

New ESG ratings rules are good news for banks

Environmental, social and governance (ESG) ratings are essential for banks and the companies they fund. But too often these sustainability assessments are opaque and inconsistent.   Now, regulations that would improve the transparency of ESG ratings have just moved closer.   The International Regulatory…

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Boost digital journey

Want to boost your digital journey? Then bet smart

The last two years have changed how banks are approaching their digital journeys. That’s why I wanted to write about this topic, and why I asked my colleague Danelle Faust to join me as co-author. She leads our financial services business within…

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Payments fintech

4 powerful payments insights from recent fintech news

“Learn from the mistakes of others. You can never live long enough to make them all yourself.” – Groucho Marx “Sometimes, when you innovate, you make mistakes. It is best to admit them quickly, and get on with improving your other innovations.”…

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Meet our bloggers

Michael Abbott

Senior Managing Director – Global Banking Lead

Alan McIntyre

Senior Managing Director – Banking

Sulabh Agarwal

Managing Director – Global Payments

Paula O'Reilly

Managing Director – Senior Client Group Lead, Midwest

Mauro Macchi

Senior Managing Director – Strategy & Consulting Lead, Europe

Amit Mallick

Managing Director – Global Open Banking & API Lead

Margaret Weichert

Managing Director – Payments Lead, North America

Jared Rorrer

Managing Director – Global Commercial Banking Lead

Valerie Abend

Managing Director – Global Banking Security Lead

Cameron Krueger

Managing Director – Specialty Finance

Ray Daly

Managing Director – Banking, UK & Ireland

Christof Innig

Managing Director – Banking

Kamran Ikram

Managing Director – Strategy & Consulting

Andy Young

Managing Director – Financial Services Talent & Organisation Lead

Peter Kirk

Global Customer Insight & Growth Lead – Financial Services

Ryan Douglas

Director – Payments, Strategy

Casey Merolla

Managing Director – Payments, North America

Robert Vokes

Managing Director – Financial Services

Laura O'Sullivan

Managing Director – Banking, UK & Ireland

Amit Agashe

Director – Financial Services, Technology Consulting

Chad Duncan

Managing Director – Cloud Enablement Lead, Financial Services Technology Advisory, North America

Keri Smith

Managing Director – Applied Intelligence

Adrien Kirschfink

Managing Director – Financial Services, Customer Insight & Growth

Naim Alame

Payments Lead – Financial Services, Middle East

Celeste James

Managing Director – Financial Services, Banking

Britta Kotthaus-Krahmer

Director – Financial Services, Technology Consulting

Kim Kim Oon

Managing Director – Strategy, Banking, Netherlands

Nicole Lanza

Managing Director – Technology, Strategy, North America

Fabrice Asvazadourian

Managing Director – Strategy & Consulting, Banking Lead, Europe

Ewa Wojcik

Management Consulting Senior Manager – Banking

Arpit Parnerkar

Payments Go-To-Market Lead – Financial Services, Middle East

Giorgio Flori

Managing Director – Financial Services Portfolio Lead, UAE

Masa Al Chalabi

Senior Manager – Financial Services, Middle East

Alice Mackay

Technology Consultant – Strategy & Consulting, Payments

Chris Dickey

Senior Manager – Strategy & Consulting

Chris Scislowicz

Managing Director – Credit Lead, North America

James Pashutinski

Management Consultant – Technology Strategy & Advisory

Dan Guenther

Managing Director – Technology, Extended Reality Lead, Global

Pete Bertanzetti

Senior Manager - Payments

Scott Reddel

Managing Director – Wealth Management Lead

Samuel Yates

Strategy Manager – Strategy & Consulting

Dilnisin Bayel

Managing Director – Credit Lead, Europe

Howard Bush

Senior Manager – Strategy & Consulting

Sai Debashis

Management Consulting Manager

Jess Murray

Managing Director – Song, Banking & Capital Markets Lead, North America

Max Di Gregorio

Managing Director – Financial Services, Middle East

Rishi Chawla

Managing Director – Strategy & Consulting, Banking

Peter Beardshaw

Managing Director – Strategy & Consulting, Global Financial Services Sustainability Lead

Brent Chaters

Managing Director – Customer & Marketing Transformation, Canada

Colette Prior

Managing Director – Operations & Credit Services

Aditi Kapoor

Management Consulting Manager – Payments

Alan Kronovet

Executive Vice President & Head of Commercial Mortgage Servicing – Wells Fargo

Bala Venkatraman

Digital Banking and Payments Expert – Capability Network

David Cruickshank

Wealth Management Lead – Strategy & Consulting, Canada

David Jones

Managing Director – Global Intelligent Solutions Lead, Financial Services

Dr. Bridie Fanning

Managing Director – Talent & Organization Practice Lead, Financial Services, North America

Olivia Jeavons

Manager – Financial Services

Richard Anstey

Manager – Supply Chain & Operations Strategy

Tom Merry

Managing Director – Banking Strategy

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