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So far, in this series of blogs on the evolution of banking operations for the digital era, we’ve looked firstly ...
Flat economic growth and rising competition are forcing banks in growth markets to step up investment in digital ...
Our first metaverse post attracted a lot of attention and prompted the Ultimate Guide to Banking in the Metaverse. ...
When your bank’s customers are using the products and services you offer them, do they always navigate along the ...
The top 15 global banking giants are generating their combined revenues and profits at a pace that’s well ahead of the ...
The last two years have changed how banks are approaching their digital journeys. That’s why I wanted to write about ...
When Neal Stephenson coined the term “metaverse” in his 1992 science-fiction novel, Snow Crash, he could hardly have ...
How is operations perceived within your bank? As a back-end function ripe for continual cost reductions? Or as an ...
The big players in commercial banking are making major investments in technology to quickly ramp up their digital ...
As you read this, the internet is being reshaped. And it’s already transforming banking. We have not witnessed a topic ...
When Neal Stephenson coined the term “metaverse” in his 1992 science-fiction novel, Snow Crash, he could hardly have foreseen that the phrase would be everywhere by late 2021. With bigtech giants like...
As you read this, the internet is being reshaped. And it’s already transforming banking. We have not witnessed a topic explode quite like the metaverse. While extended reality (XR) technology has been...
Back in 2009, Apple coined the catchy phrase, “there’s an app for that.” Since then, apps (single-use apps, that is) have multiplied exponentially and become part of everyday life for most people. But...
In a post-COVID world we have seen dramatic changes in the way customers pay, from the further shift towards a cashless society to a digital revolution in e-commerce payments. As we look forward, we s...
Digital payments are gaining popularity as cash usage declines around the world. While card payments still dominate in countries where they have a large incumbent advantage, digital products like paym...
Buy now, pay later (BNPL). It’s a message that appeals to customers, and it’s a growing trend that’s shaking up the credit industry. Fintechs have been moving aggressively to offer BNPL point-of-sale ...
At the recent Money 20/20 conference, I spoke with The Fintech Times about which potential disruptors banks and payments players are most concerned about. Accenture surveyed over 200 payments executiv...
Every January since 2018, our annual “Top 10 Banking Trends” report has attempted to cut through the noise and reveal the real forces shaping the industry’s future. On top of the bold predictions and ...
Most of the time, major moments of change only become obvious in retrospect. But the COVID-19 pandemic has been a watershed moment for banking visible in real-time. Each new day in 2022 takes us furth...
There’s a buzz in the payments industry following Apple’s announcement that it will enable “tap on phone” on its devices. Let’s take a closer look at this opportunity and why everyone is talking about...
