Commercial banking top trends in 2023
The world of commercial banking faces uncertainty today. As a result, it is difficult to make confident decisions about the medium-to-long term. However, Accenture believes commercial banks have an op...
Customer Experience
Banking Technology
Banking Consumer Study
Future of Banking
Metaverse
Central Banks
Banking Trends
Total Enterprise Reinvention
digital services
Banking Technology
Banking Consumer Study
Future of Banking
Metaverse
Central Banks
Banking Trends
Total Enterprise Reinvention
digital services
Latest Digital Banking blogs
Filter by:
68 Views
Reviving the central bank: Getting (everyone) on the data train
In their first post, “It’s now or never: Time for central banks to embrace change,” my colleagues Rohit Mathew and ...
713 Views
How banks can reimagine a winning loyalty strategy
How loyal are your customers? And do they feel truly rewarded for their ongoing relationship with your bank? According ...
819 Views
How can banks lead the pack in open finance growth?
With Open Banking evolving into Open Finance around the world, it has been difficult to gather the necessary data to ...
644 Views
It’s now or never: Time for central banks to embrace change
While central banks are under scrutiny these days thanks to rising interest rates and economic uncertainty, they’ve ...
1446 Views
5 ways to reignite customer relationships for growth
Banking has been blasted by the winds of change in 2023. If you think we’re not in Kansas anymore, you’re not alone. ...
3136 Views
Big banks need to embrace embedded finance – and fast
A recent Accenture survey found that embedded finance offerings to small and medium-sized enterprises could increase ...
1200 Views
How can banking ops help increase productivity
So far, in this series of blogs on the evolution of banking operations for the digital era, we’ve looked firstly ...
3929 Views
How banks can enter the metaverse with purpose
Our first metaverse post attracted a lot of attention and prompted the Ultimate Guide to Banking in the Metaverse. ...
34879 Views
The ultimate guide to banking in the metaverse
When Neal Stephenson coined the term “metaverse” in his 1992 science-fiction novel, Snow Crash, he could hardly have ...
1591 Views
How can mid-sized banks compete in the big leagues?
The big players in commercial banking are making major investments in technology to quickly ramp up their digital ...
View our latest insights
Banking Top 10 Trends for 2022
Our annual Top 10 Banking Trends report predicts the trends that will shape banking’s future.
The ultimate guide to banking in the metaverse
The future of banking: Time to rethink business models
Breaking barriers: Exploring how banks scale generative AI for growth
Disclaimer: ChatGPT did not write our post, but we did ask it for title suggestions and picked our favorite one. Thanks, generative AI! We’re at an inflection point. Every day, we see how artificial i...
The ultimate guide to product innovation in banking
The pace of change is not slowing down. Customers’ expectations have radically changed, and they expect much more from their banking products and services than ever before. To maintain relevance, bank...
5 ways ISO 20022 could rewrite the future of payments
ISO 20022 is probably the biggest payments change of the last 30 years—if not more. It’s also no longer news. The industry has known for years that it’s coming. In fact, some institutions began thei...
Big banks need to embrace embedded finance – and fast
A recent Accenture survey found that embedded finance offerings to small and medium-sized enterprises could increase global bank revenues by as much as US$92 billion by 2025. Embedded finance offers b...
Our top 10 cloud transformation lessons for banks in 2022
As Yogi Berra once famously said, there is no difference, in theory, between theory and practice— but in practice, there is. That’s certainly true for tech transformation projects at banks. Most ban...
Why banks should look beyond advice for growth
Banks face a trust paradox. While customers trust banks with their money, only 19% of them say they are interested in receiving advice from a bank. And the more digital banks become, the less connecte...
Four strategies for consumer payments growth in 2023
The COVID-19 pandemic increased the tempo of change in consumer behaviors and expectations. Payments, characteristically, is at the forefront of the change. In “Payments Gets Personal—Strategies to St...
BNPL: Strategies for banks to get it right
As consumers experience economic turbulence due to inflation and rising interest rates, they want to be able to pay anywhere, anytime, anyhow. For banks to stay ahead of an increasingly complex paymen...
Commercial banks must now focus on fundamentals
Having pulled through the Covid pandemic, the unravelling of international supply chains and a global energy crunch, commercial banks must now grapple with a spike in interest rates and the collapse o...
