Banking in the metaverse: The next frontier
As you read this, the internet is being reshaped. And it’s already transforming banking. We have not witnessed a topic explode quite like the metaverse. While extended reality (XR) technology has been...
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Environmental, social and governance (ESG) ratings are essential for banks and the companies they fund. But too often ...
My first two posts in this series discussed digital banking’s moving goalposts and how the fragmentation and ...
There are times when you have to break something apart in order to make it better. For banks, it’s time to break down ...
As you read this, the internet is being reshaped. And it’s already transforming banking. We have not witnessed a topic ...
It's time to stop talking about digital banking as though it’s an end game. Today’s digitalization is just the first ...
The market turmoil of 2020-2021, along with an unprecedented surge that has renewed a focus on retail ...
As banks turn to the cloud to transform their operations and catalyze growth, many are still searching for silver ...
Every January since 2018, our annual “Top 10 Banking Trends” report has attempted to cut through the noise and reveal ...
The Efma-Accenture Banking Innovation Awards are set to return on November 18th for a virtual celebration of banking’s ...
In my previous post, I started the conversation about the Business of Experience (BX). I encouraged Canadian banks to ...
As you read this, the internet is being reshaped. And it’s already transforming banking. We have not witnessed a topic explode quite like the metaverse. While extended reality (XR) technology has been...
In a post-COVID world we have seen dramatic changes in the way customers pay, from the further shift towards a cashless society to a digital revolution in e-commerce payments. As we look forward, we s...
Back in 2009, Apple coined the catchy phrase, “there’s an app for that.” Since then, apps (single-use apps, that is) have multiplied exponentially and become part of everyday life for most people. But...
When Neal Stephenson coined the term “metaverse” in his 1992 science-fiction novel, Snow Crash, he could hardly have foreseen that the phrase would be everywhere by late 2021. With bigtech giants like...
The Efma-Accenture Banking Innovation Awards have been a catalyst for innovation in banking since their inception in 2013. Since then, I look forward to them every year as the industry rewards and cel...
Every January since 2018, our annual “Top 10 Banking Trends” report has attempted to cut through the noise and reveal the real forces shaping the industry’s future. On top of the bold predictions and ...
The pace of change in payments right now might seem overwhelming. The pandemic has supercharged the trend towards contactless, online and instant payments. Contactless payments, for instance, grew 150...
This blog is based on my keynote presentation at the 2021 Payments Canada SUMMIT Payments leaders probably feel like they are living in the future right now. The pandemic changed the industry forever....
The COVID-19 pandemic has pushed digital payments into a new era as businesses around the world were forced to switch quickly from in-store to online. As more and more consumers started to shop online...
Digital payments are gaining popularity as cash usage declines around the world. While card payments still dominate in countries where they have a large incumbent advantage, digital products like paym...