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The pace of change is not slowing down. Customers’ expectations have radically changed, and they expect much more from ...
The world of banking is big—too big for one person to cover alone, especially with today’s digitally-fueled pace of ...
Great brands aim to make an impact on the world. They use purpose to drive action. And according to a recent Accenture ...
The drive for sustainability will force banks to radically change their relationships with many of their key corporate ...
Bank executives once again may need to adapt and adopt a host of new skills if they’re to guide their organizations to ...
Our first metaverse post attracted a lot of attention and prompted the Ultimate Guide to Banking in the Metaverse. ...
It’s fantastic that banks are taking the lead in the fight against climate change. Over 50 banks from across the world ...
Public pledges by HSBC, ING and UBS to curb their funding of fossil fuel production are welcome signs that the shift to ...
A version of this piece also appears on Think with Google. How strong is the connection between the CFO and CMO in ...
Environmental, social and governance (ESG) ratings are essential for banks and the companies they fund. But too often ...
When Neal Stephenson coined the term “metaverse” in his 1992 science-fiction novel, Snow Crash, he could hardly have foreseen that the phrase would be everywhere by late 2021. With bigtech giants like...
As you read this, the internet is being reshaped. And it’s already transforming banking. We have not witnessed a topic explode quite like the metaverse. While extended reality (XR) technology has been...
The disruptions of the past two and a half years have dispelled the notion that cloud migration is a distant proposition. Instead, the cloud is the 21st century foundation for 21st century banking. Ba...
Buy now, pay later (BNPL). It’s a message that appeals to customers, and it’s a growing trend that’s shaking up the credit industry. Fintechs have been moving aggressively to offer BNPL point-of-sale ...
There’s a buzz in the payments industry following Apple’s announcement that it will enable “tap on phone” on its devices. Let’s take a closer look at this opportunity and why everyone is talking about...
You can divide the history of money into five epochs, with each creating a new paradigm for the exchange of value. We are about to enter the next one—and it might just mean that the idea of money will...
ISO 20022 is probably the biggest payments change of the last 30 years—if not more. It’s also no longer news. The industry has known for years that it’s coming. In fact, some institutions began thei...
Sulabh Agarwal unpacks the major forces driving payments innovation in 2022.
Environmental, social and governance (ESG) ratings are essential for banks and the companies they fund. But too often these sustainability assessments are opaque and inconsistent. Now, regulations t...
Our first metaverse post attracted a lot of attention and prompted the Ultimate Guide to Banking in the Metaverse. These posts discussed the first step in moving to the metaverse: educating your teams...
