Banking in the metaverse: The next frontier
As you read this, the internet is being reshaped. And it’s already transforming banking. We have not witnessed a topic explode quite like the metaverse. While extended reality (XR) technology has been...
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future-ready banking systems
Banking Trends
Data & Analytics
Banking Technology
Digital Banking
Banking Innovation
Truly Digital Banking
Top Trends in Banking
future-ready banking systems
Banking Trends
Latest Future of Banking blogs
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795 Views
New ESG ratings rules are good news for banks
Environmental, social and governance (ESG) ratings are essential for banks and the companies they fund. But too often ...
584 Views
Banks can use new business models to boost profit
My first two posts in this series discussed digital banking’s moving goalposts and how the fragmentation and ...
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Bold banks can grow by shattering the value chain
There are times when you have to break something apart in order to make it better. For banks, it’s time to break down ...
12776 Views
Banking in the metaverse: The next frontier
As you read this, the internet is being reshaped. And it’s already transforming banking. We have not witnessed a topic ...
1127 Views
Growth beyond digital banking: A new day dawns
It's time to stop talking about digital banking as though it’s an end game. Today’s digitalization is just the first ...
997 Views
How banks can win the next generation of retail investors
The market turmoil of 2020-2021, along with an unprecedented surge that has renewed a focus on retail ...
806 Views
Winning the last mile of cloud transformation
As banks turn to the cloud to transform their operations and catalyze growth, many are still searching for silver ...
3036 Views
Hit or miss? Our Top 10 Banking Trends, reviewed
Every January since 2018, our annual “Top 10 Banking Trends” report has attempted to cut through the noise and reveal ...
1172 Views
Will these innovation trends shape banking’s future?
The Efma-Accenture Banking Innovation Awards are set to return on November 18th for a virtual celebration of banking’s ...
819 Views
Beyond CX: BX delivers exceptional experiences
In my previous post, I started the conversation about the Business of Experience (BX). I encouraged Canadian banks to ...
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The future of banking: Time to rethink business models
We outline new banking business models that enable banks to reconfigure themselves to keep pace with disruption.
Banking Top 10 Trends for 2022
Key trends shaping the future of payments
In a post-COVID world we have seen dramatic changes in the way customers pay, from the further shift towards a cashless society to a digital revolution in e-commerce payments. As we look forward, we s...
Rise of the “super-app”: Opportunity or threat?
Back in 2009, Apple coined the catchy phrase, “there’s an app for that.” Since then, apps (single-use apps, that is) have multiplied exponentially and become part of everyday life for most people. But...
The ultimate guide to banking in the metaverse
When Neal Stephenson coined the term “metaverse” in his 1992 science-fiction novel, Snow Crash, he could hardly have foreseen that the phrase would be everywhere by late 2021. With bigtech giants like...
Setting the stage for the best banking innovations of 2021
The Efma-Accenture Banking Innovation Awards have been a catalyst for innovation in banking since their inception in 2013. Since then, I look forward to them every year as the industry rewards and cel...
Hit or miss? Our Top 10 Banking Trends, reviewed
Every January since 2018, our annual “Top 10 Banking Trends” report has attempted to cut through the noise and reveal the real forces shaping the industry’s future. On top of the bold predictions and ...
Banking’s digital shift: Decision time for payments players
The pace of change in payments right now might seem overwhelming. The pandemic has supercharged the trend towards contactless, online and instant payments. Contactless payments, for instance, grew 150...
It’s back to the future for payments
This blog is based on my keynote presentation at the 2021 Payments Canada SUMMIT Payments leaders probably feel like they are living in the future right now. The pandemic changed the industry forever....
How the pandemic accelerated digital payments innovation
The COVID-19 pandemic has pushed digital payments into a new era as businesses around the world were forced to switch quickly from in-store to online. As more and more consumers started to shop online...
Growth in digital payments: A cross-industry view
Digital payments are gaining popularity as cash usage declines around the world. While card payments still dominate in countries where they have a large incumbent advantage, digital products like paym...
