Key themes Purchase volume has continued to show signs of recovery and most issuers are now reporting YoY growth for the first time in a number of; reported spend volumes at or above Q1 2020 levels; all issuers reported modest QoQ declines in spend as is typical following the holiday period Receivables growth continues to…
When people think of bank CFOs, they might be thinking of left-brained numbers gurus who are laser-focused on core finance activities. But today’s CFOs, in banks and across industries, are doing so much more. Many CFOs are increasingly becoming architects of business value. As strategic partners to the business, they aren’t just managing financial operations—they’re…
Following our article on 5 actions to enable Open Banking for business finance, we now consider how commercial banks can innovate their entire business model by using Open Banking frameworks to build a powerful ecosystem. Open Banking, accelerated by the Consumer Data Right (CDR) in Australia, aims to give customers control of their data and…
Kudos to the gurus: ten years ago, the prediction was that digital would be driving every business today. It is. However, something else has happened, too. Digital now has a co-star. Sustainability. Top billing is no longer solo: it’s a dual affair. Green Economy and Digitalization are the two pillar concepts in Europe’s Recovery Plan. That’s no…
In our last post we discussed the different channel strategies banks can adopt when considering their place in the open banking ecosystem. We spoke about the opportunity this brings for banks to distribute their products through non-banks and for banks to distribute non-bank products. Globally we are seeing this happening already, and conversations are increasingly…
In my conversations with banks over the last year, I’ve been asked three common questions: How can we achieve a better quality of service for our customers? How can we simplify our processes so that we can reduce costs and help customers find what they need quicker? How can we improve our productivity so that…
