In the first post in this series, we looked at the major trends driving disruption in payments today. This time, we’ll look at how these trends will actually impact the industry by geography and by payments instrument. The findings presented here all come from the new Accenture Payments Disruptability Index, which was created through analysis…

Key themes Purchase volume experienced a significant rebound in Q3 relative to Q2, as pandemic lockdowns generally eased during the quarter; spend has not yet recovered to pre-pandemic levels – all issuers reported negative YoY growth. Alliance Data and American Express, which were among the most impacted by pandemic lockdowns, showcased the largest QoQ spend…

Middle market bank leaders are having a debate with themselves. They need to improve their numbers. But they know that the downside of slash-and-burn cost cutting is that costs come back like weight lost on a fad diet. But the pandemic and the economic outlook make uncertainty the only thing that feels certain these days.…

For the last 20 years, the most predictable thing about the payments industry was that it was unpredictable. Disruption has been going on for so long that it’s now hard to remember what so-called “normal” times were like—and the changes show no sign of slowing down. But the disruption will not be evenly distributed, either…