Adam and I were talking the other day about all the changes we’ve seen in the auto and equipment finance industry over the last two years. So many areas of the business have been affected by simply replacing in-person meetings with digital…
Read More
It’s been a busy conference season, and one of my highlights was attending Sibos in Amsterdam, where more than 10,000 leaders from banks and financial institutions around the world gathered to discuss the changing financial landscape—and change was certainly top of mind…
Read More
I attended Sibos 2022 in Amsterdam and connected with clients and partners to discuss the future of banking. With so many energizing conversations, I’m taking this moment to share my key takeaways from the Sibos experience. Disruption has become business as usual…
Read More
Every day we see new reports of companies joining the metaverse. As bulky virtual reality (VR) headsets become a thing of the past, replaced by more comfortable, sleeker models, customers will come to expect many of their online interactions with companies to…
Read More
This year’s Sibos conference in Amsterdam lifted the lid on how banks are grappling to become more sustainable and advance the fight against climate change. And what it revealed is tremendously encouraging. In this two-part blog post, I’ll share some of my…
Read More
In the wake of the Sibos conference, it looks to me like banking right now is full of paradoxes. Central bank digital currencies (CBDCs) are a total game changer or a complete dud. Fintechs are an existential threat to incumbent banks or…
Read More
A recent Accenture survey found that embedded finance offerings to small and medium-sized enterprises could increase global bank revenues by as much as US$92 billion by 2025. Embedded finance offers banks a huge opportunity to grow their businesses. I’ve asked my colleague…
Read More
At the recent Sibos conference in Amsterdam, commercial banking leaders from around the world gathered to share their insights and enthusiasm about the latest trends and innovations. I had the great pleasure of leading a roundtable on trade finance, and I was…
Read More
I asked my colleague Danelle Faust—who leads our financial services business within Accenture Song across the Midwest—to be my co-author again. She’s the perfect person to help explore what middle market banks need to do to respond to the most complex consumer…
Read More
The payments industry has undergone unprecedented transformation in recent times given the global pandemic, geopolitical shifts, recalibration of supply chains, accelerating digitalization and significant economic turbulence. The fascinating conversations around payments at the recent Sibos conference highlighted just how fast things are…
Read More
When Neal Stephenson coined the term “metaverse” in his 1992 science-fiction novel, Snow Crash, he could hardly have foreseen that the phrase would be everywhere by late 2021. With bigtech giants like...
As you read this, the internet is being reshaped. And it’s already transforming banking. We have not witnessed a topic explode quite like the metaverse. While extended reality (XR) technology has been...
Back in 2009, Apple coined the catchy phrase, “there’s an app for that.” Since then, apps (single-use apps, that is) have multiplied exponentially and become part of everyday life for most people. But...
The disruptions of the past two and a half years have dispelled the notion that cloud migration is a distant proposition. Instead, the cloud is the 21st century foundation for 21st century banking. Ba...
Buy now, pay later (BNPL). It’s a message that appeals to customers, and it’s a growing trend that’s shaking up the credit industry. Fintechs have been moving aggressively to offer BNPL point-of-sale ...
At the recent Money 20/20 conference, I spoke with The Fintech Times about which potential disruptors banks and payments players are most concerned about. Accenture surveyed over 200 payments executiv...
There’s a buzz in the payments industry following Apple’s announcement that it will enable “tap on phone” on its devices. Let’s take a closer look at this opportunity and why everyone is talking about...
Most of the time, major moments of change only become obvious in retrospect. But the COVID-19 pandemic has been a watershed moment for banking visible in real-time. Each new day in 2022 takes us furth...
Every January since 2018, our annual “Top 10 Banking Trends” report has attempted to cut through the noise and reveal the real forces shaping the industry’s future. On top of the bold predictions and ...
You can divide the history of money into five epochs, with each creating a new paradigm for the exchange of value. We are about to enter the next one—and it might just mean that the idea of money will...
