Accenture Banking Blog

Accenture Banking Blog

Reinvent lending offerings and business models to stay ahead

In our discussions with banking executives, a common theme is how the lending market is changing and constantly giving rise to threats and opportunities, as covered in our Commercial Banking Top Trends for 2024. Confronting these changes is essential, but it also…

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Core banking transformation: strategies for modernization and value creation 

The advantages of cloud technologies are widely recognized, offering enhanced productivity, agility, resilience, and innovation. Despite these benefits, the Financial Services industry lags behind other sectors in adopting cloud technology. According to our Cloud Rotation Index study, only 15% of banks’ workloads…

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Strategic shifts to future-proof your lending business

Drawing from our Commercial Banking Top Trends for 2024, this series explores how banks can modernize their lending business and differentiate the customer experience by integrating AI, machine learning and other advanced tools. Previously, we touched on the disruptions in lending and…

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How commercial card issuers can capitalize on the rise of virtual cards

For decades, commercial cards have provided card issuers with high fee income and strong P&Ls. The market is growing and evolving, with virtual cards as the primary driver. Virtual cards, which offer businesses an efficient and secure way to make payments without…

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Key disruptions shaping the future of lending

As you start strategic planning this August, consider this: automated, data-driven lending is no longer a future vision—it’s happening now. In our Commercial Banking Top Trends for 2024, we spotlight this critical trend shaping the industry’s future. This three-part blog series looks…

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Usage-based pricing: Achieve growth with value-added payment services

Interest rates and inflation are on everyone’s minds. Cost-conscious customers want to see value for their money and don’t want to pay for what they don’t use. Companies, in turn, are looking to better align their pricing with costs. Even as budgets…

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Navigating the storm: Strategic focus areas for retail banks in uncertain times

In part one of my blog, I explored how current macroeconomic events are akin to a solar storm and the Northern Lights are the manifestation of the banking industry’s reaction to uncertainty.  In part two, I will discuss key areas banks should…

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Five key success factors for commercial banks to scale generative AI

Ella Fitzgerald was one of the first, in the ‘30s, to have a hit with the song ‘Ain’t What You Do, It’s the Way That You Do It’. The fact that legions of musicians have and continue to record it tells me…

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The impact of generative AI in banking

Following the release of our new report, “The age of AI: Banking’s new reality”, I sat down with my team to discuss how generative AI is reshaping the banking industry. It sparked an interesting conversation about current adoption journeys, strategic priorities, and…

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Solving the puzzle: How interoperability eases banks' core modernization dilemma

If it wasn’t already apparent, the sudden emergence of generative AI has certainly confirmed it: the ability to quickly respond to new challenges and opportunities is a critical attribute of any successful organization, including banks. The agility that allows an organization to…

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Meet our bloggers

Michael Abbott

Senior Managing Director – Global Banking Lead

Sulabh Agarwal

Managing Director – Global Payments

Paula O'Reilly

Senior Managing Director – Midwest Technology Lead

Amit Mallick

Managing Director – Global Open Banking & API Lead

Jared Rorrer

Managing Director – Global Commercial Banking and North America Banking Lead

Cameron Krueger

Managing Director – Specialty Finance

Keri Smith

Managing Director – Global Banking Data & Al Lead

Nicole Turner

Managing Director – Technology, Strategy, North America

Chris Scislowicz

Managing Director – Global Lending Lead

Dilnisin Bayel

Managing Director – Credit Lead, Europe

Peter Beardshaw

Managing Director – Strategy & Consulting, Global Financial Services Sustainability Lead

Masashi Nakano

Senior Managing Director – Banking Lead, Growth Markets, Financial Services Japan Lead

Jess Murray

Managing Director – Song, Banking Lead, Global

Dr. Bridie Fanning

Managing Director – Talent & Organization Practice Lead, Financial Services, North America

Alvaro Ruiz

Managing Director - Global Core Banking lead

Auswell Chia

Commercial Banking Lead, Australia and New Zealand

Kimberly Kacal

Managing Director – Payments Lead, North America

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