
Banking in the metaverse: The next frontier
As you read this, the internet is being reshaped. And it’s already transforming banking. We have not witnessed a topic explode quite like the metaverse. While extended reality (XR) technology has been...
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For the past five years, banks have transformed by, in part, focusing on bank-to-bank mergers. However, the surge in ...
Environmental, social and governance (ESG) ratings are essential for banks and the companies they fund. But too often ...
The big players in commercial banking are making major investments in technology to quickly ramp up their digital ...
The move to digital has dominated the conversation about commercial banking in recent years. That conversation is far ...
It’s important but not critical. That’s been the dominant narrative around sustainability. Until now, that is. There ...
Sulabh Agarwal unpacks the major forces driving payments innovation in 2022.
Most of the time, major moments of change only become obvious in retrospect. But the COVID-19 pandemic has been a ...
The small-and medium-sized enterprises (SMEs) landscape has been significantly altered over the last two years. Many ...
Every January since 2018, our annual “Top 10 Banking Trends” report has attempted to cut through the noise and reveal ...
After a decade of disruption, what has changed for commercial banks? The digital economy has taken off around much of ...
As you read this, the internet is being reshaped. And it’s already transforming banking. We have not witnessed a topic explode quite like the metaverse. While extended reality (XR) technology has been...
When Neal Stephenson coined the term “metaverse” in his 1992 science-fiction novel, Snow Crash, he could hardly have foreseen that the phrase would be everywhere by late 2021. With bigtech giants like...
Back in 2009, Apple coined the catchy phrase, “there’s an app for that.” Since then, apps (single-use apps, that is) have multiplied exponentially and become part of everyday life for most people. But...
In a post-COVID world we have seen dramatic changes in the way customers pay, from the further shift towards a cashless society to a digital revolution in e-commerce payments. As we look forward, we s...
Every January since 2018, our annual “Top 10 Banking Trends” report has attempted to cut through the noise and reveal the real forces shaping the industry’s future. On top of the bold predictions and ...
The pace of change in payments right now might seem overwhelming. The pandemic has supercharged the trend towards contactless, online and instant payments. Contactless payments, for instance, grew 150...
Digital payments are gaining popularity as cash usage declines around the world. While card payments still dominate in countries where they have a large incumbent advantage, digital products like paym...
This blog is based on my keynote presentation at the 2021 Payments Canada SUMMIT Payments leaders probably feel like they are living in the future right now. The pandemic changed the industry forever....
At the recent Money 20/20 conference, I spoke with The Fintech Times about which potential disruptors banks and payments players are most concerned about. Accenture surveyed over 200 payments executiv...
Open Banking allows customers to share access to their banking data with trusted third parties, which then provide the customer with a better banking experience. Its adoption has been uneven around th...