Change
Change Management
Competitive Agility
Enterprise Agility
Employee Experience
talent and organization
Workforce of the Future
Banking Technology
Customer Experience
Change Management
Competitive Agility
Enterprise Agility
Employee Experience
talent and organization
Workforce of the Future
Banking Technology
Customer Experience
Core banking transformation: strategies for modernization and value creation
The advantages of cloud technologies are widely recognized, offering enhanced productivity, agility, resilience, and innovation. Despite these benefits, the Financial Services industry lags behind oth...
Key strategies and approaches for mainframe and core banking modernization
The financial services sector, like many industries, is undergoing a transformation to drive new revenue streams and profitability. This shift is fueled by evolved and new business models based on adv...
Solving the puzzle: How interoperability eases banks’ core modernization dilemma
If it wasn’t already apparent, the sudden emergence of generative AI has certainly confirmed it: the ability to quickly respond to new challenges and opportunities is a critical attribute of any...
Key disruptions shaping the future of lending
As you start strategic planning this August, consider this: automated, data-driven lending is no longer a future vision—it’s happening now. In our Commercial Banking Top Trends for 2024, we spot...
Usage-based pricing: Achieve growth with value-added payment services
Interest rates and inflation are on everyone’s minds. Cost-conscious customers want to see value for their money and don’t want to pay for what they don’t use. Companies, in turn, are looking to bette...
Guardians of Trust: Navigating Cybersecurity in Banking
Despite significant investments in cybersecurity, customers lack trust in the banking system’s ability to protect their data. "Trust is the bedrock of business. It transforms transactions into relatio...
How commercial card issuers can capitalize on the rise of virtual cards
For decades, commercial cards have provided card issuers with high fee income and strong P&Ls. The market is growing and evolving, with virtual cards as the primary driver. Virtual cards, which of...
The impact of generative AI in banking
Following the release of our new report, “The age of AI: Banking’s new reality”, I sat down with my team to discuss how generative AI is reshaping the banking industry. It sparked an interesting...
Unlocking the value of generative AI in commercial payments
The use of AI in the payments industry is not a new phenomenon. In fact, Accenture’s recent Payments Technology Reinvention Study shows that leading banks are already investing significantly in AI and...
Five key success factors for commercial banks to scale generative AI
Ella Fitzgerald was one of the first, in the ‘30s, to have a hit with the song ‘Ain’t What You Do, It’s the Way That You Do It’. The fact that legions of musicians have and continue to record it tells...
