The ultimate guide to banking in the cloud
The disruptions of the past two and a half years have dispelled the notion that cloud migration is a distant proposition. Instead, the cloud is the 21st century foundation for 21st century banking. Ba...
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How banks can break the cycle of IT transformation fatigue
For many middle market banks, IT transformation is constant. Ever since the Agile Manifesto 20 years ago, it’s like ...
802 Views
How to get value from your CRM platform. Faster.
I’m a huge music geek. I bought my first cassette when I was five years old from Woolworths. Fast forward a few decades ...
1104 Views
What do high performing leaders get right?
Over the course of this blog series, I’ve discussed how behavioural science can help organisations harness change and ...
880 Views
Five steps to managing change (and how to make it stick)
In this blog series, I’ve been discussing how and why behavioural science can enable long-lasting change and unlock ...
1115 Views
How to create people-driven change with science
A key part of behavioural science lies in the second word: science. A focus on science, data, and analytics can make ...
1811 Views
Unlock your people potential with behavioural science
Things have changed. We’re seeing disruption in behaviours as humans, citizens, employees, and customers. We have ...
1095 Views
Why change is hard (and what you can do about it)
You’ve heard the old saying: you can lead a horse to water, but you can’t make it drink. Similarly, organisations can ...
1670 Views
How can you use crisis as a catalyst for change?
Whether you’d planned it or not, your organisation is probably in the middle of a workforce transformation. Companies ...
974 Views
How to be agile when teams work from home
COVID-19 has been a catalyst for a remote working revolution. Accenture research found that 30 percent of people plan ...
381 Views
How to outmanoeuvre uncertainty? Innovate.
Sometimes it feels like we’ve gone into a time machine and shot forward in time. Many clients say they’ve addressed ...
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Banking Top 10 Trends for 2022
Our annual Top 10 Banking Trends report predicts the trends that will shape banking’s future.
The ultimate guide to banking in the metaverse
The future of banking: Time to rethink business models
Commercial banking top trends in 2023
The world of commercial banking faces uncertainty today. As a result, it is difficult to make confident decisions about the medium-to-long term. However, Accenture believes commercial banks have an op...
5 ways ISO 20022 could rewrite the future of payments
ISO 20022 is probably the biggest payments change of the last 30 years—if not more. It’s also no longer news. The industry has known for years that it’s coming. In fact, some institutions began thei...
Why money in the metaverse is a huge opportunity for banks
You can divide the history of money into five epochs, with each creating a new paradigm for the exchange of value. We are about to enter the next one—and it might just mean that the idea of money will...
The ultimate guide to product innovation in banking
The pace of change is not slowing down. Customers’ expectations have radically changed, and they expect much more from their banking products and services than ever before. To maintain relevance, bank...
How banks can enter the metaverse with purpose
Our first metaverse post attracted a lot of attention and prompted the Ultimate Guide to Banking in the Metaverse. These posts discussed the first step in moving to the metaverse: educating your teams...
Six steps to help banks reach net-zero
It’s fantastic that banks are taking the lead in the fight against climate change. Over 50 banks from across the world have pledged to reach net-zero carbon emissions by 2050. And many more are set to...
How banks can thrive in the face of rising interest rates
Bankers must be weary of all the talk about disruption; in the past 15 years they’ve had to survive both the economic and reputational fall-out of the Great Recession, digitize their business and star...
Banking on brand purpose: Three ways to unlock ROI
Great brands aim to make an impact on the world. They use purpose to drive action. And according to a recent Accenture Song study on North American banking customers, “brand purpose” is no longer a ni...
The three key areas of fintech acquisition success
For the past five years, banks have transformed by, in part, focusing on bank-to-bank mergers. However, the surge in banking M&A will shift from traditional acquisitions as banks clamor for disrup...
