Commercial banking top trends in 2023
The world of commercial banking faces uncertainty today. As a result, it is difficult to make confident decisions about the medium-to-long term. However, Accenture believes commercial banks have an op...
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I’m a huge music geek. I bought my first cassette when I was five years old from Woolworths. Fast forward a few decades ...
Over the course of this blog series, I’ve discussed how behavioural science can help organisations harness change and ...
In this blog series, I’ve been discussing how and why behavioural science can enable long-lasting change and unlock ...
A key part of behavioural science lies in the second word: science. A focus on science, data, and analytics can make ...
Things have changed. We’re seeing disruption in behaviours as humans, citizens, employees, and customers. We have ...
You’ve heard the old saying: you can lead a horse to water, but you can’t make it drink. Similarly, organisations can ...
Whether you’d planned it or not, your organisation is probably in the middle of a workforce transformation. Companies ...
COVID-19 has been a catalyst for a remote working revolution. Accenture research found that 30 percent of people plan ...
Sometimes it feels like we’ve gone into a time machine and shot forward in time. Many clients say they’ve addressed ...
Imagine it’s a beautiful summer day, and you’re on a boat in the middle of the sea. There’s cargo in the hold, crew ...
The world of commercial banking faces uncertainty today. As a result, it is difficult to make confident decisions about the medium-to-long term. However, Accenture believes commercial banks have an op...
Disclaimer: ChatGPT did not write our post, but we did ask it for title suggestions and picked our favorite one. Thanks, generative AI! We’re at an inflection point. Every day, we see how artificial i...
The pace of change is not slowing down. Customers’ expectations have radically changed, and they expect much more from their banking products and services than ever before. To maintain relevance, bank...
One year after ChatGPT’s public launch, generative AI is probably still the hottest topic in the world of business—and with good reason. Research suggests gen AI could add almost $7 trillion to global...
As consumers experience economic turbulence due to inflation and rising interest rates, they want to be able to pay anywhere, anytime, anyhow. For banks to stay ahead of an increasingly complex paymen...
The COVID-19 pandemic increased the tempo of change in consumer behaviors and expectations. Payments, characteristically, is at the forefront of the change. In “Payments Gets Personal—Strategies to St...
We’re a little over halfway through 2023, but it feels like we’ve already seen more than a year’s worth of major banking news since January. With all due respect to the impact of generative AI—which w...
Having pulled through the Covid pandemic, the unravelling of international supply chains and a global energy crunch, commercial banks must now grapple with a spike in interest rates and the collapse o...
Generative AI: what’s in it for me? Everyone, including auto and equipment finance providers, wants to know. The way I see it, it’s a technology that will have far-reaching impacts on the lending and ...
Banking has been blasted by the winds of change in 2023. If you think we’re not in Kansas anymore, you’re not alone. The industry right now has a surprising amount in common with some of the most icon...