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Latest Employee Experience blogs

The culture crisis in banking 4 more questions answers
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The culture crisis in banking: 4 more questions answered

Is it fair to describe the workplace culture at the typical bank today as a competitive disadvantage?   That depends on ...

3489 Views

3 crucial questions about the culture crisis in banking

In this blog series we’ve looked at the findings of Accenture’s research into workplace culture at banks. Workplace ...

3282 Views

5 ways to turn your bank’s culture into a talent magnet

While culture has always played an important role in talent retention at banks, it hasn’t always received the focus and ...

3319 Views

Culture change as the key to success in banking’s future

Let’s face it: my previous post on workplace culture in banking was a bit gloomy.  But the data is unequivocal. ...

1730 Views

Wall St to Elm St: Surviving the talent nightmare

The Great Resignation—which has seen unprecedented numbers of employees quitting their jobs in many leading ...

How banks can embrace the Business of Experience
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How banks can embrace the Business of Experience

As I read my colleague Robert Vokes’ perspective on the importance of banking’s human connections in a digital age, I ...

Why is the empowered relationship manager so important right now?
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Why is the empowered relationship manager so important right now?

Printer paper, baseball news and nice restaurants. What do these things have in common? They were the three predictors ...

What do high performing leaders get right?
1393 Views

What do high performing leaders get right?

Over the course of this blog series, I’ve discussed how behavioural science can help organisations harness change and ...

Five steps to managing change (and how to make it stick)
1424 Views

Five steps to managing change (and how to make it stick)

In this blog series, I’ve been discussing how and why behavioural science can enable long-lasting change and unlock ...

How to create people-driven change with science
1424 Views

How to create people-driven change with science

A key part of behavioural science lies in the second word: science. A focus on science, data, and analytics can make ...

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Employee Experience Authors

Chris Scislowicz

Managing Director – Global Lending Lead

Jess Murray

Managing Director – Song, Banking Lead, Global

Dr. Bridie Fanning

Managing Director – Talent & Organization Practice Lead, Financial Services, North America