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Latest Employee Experience blogs

The culture crisis in banking 4 more questions answers
617 Views

The culture crisis in banking: 4 more questions answered

Is it fair to describe the workplace culture at the typical bank today as a competitive disadvantage?   That depends on ...

How banks commit to being great places to work
430 Views

How banks commit to being great places to work

I believe the “human connection” of middle market banks has always set them apart. This focus isn’t just about how ...

1382 Views

3 crucial questions about the culture crisis in banking

In this blog series we’ve looked at the findings of Accenture’s research into workplace culture at banks. Workplace ...

1150 Views

5 ways to turn your bank’s culture into a talent magnet

While culture has always played an important role in talent retention at banks, it hasn’t always received the focus and ...

1135 Views

Culture change as the key to success in banking’s future

Let’s face it: my previous post on workplace culture in banking was a bit gloomy.  But the data is unequivocal. ...

1065 Views

Wall St to Elm St: Surviving the talent nightmare

The Great Resignation—which has seen unprecedented numbers of employees quitting their jobs in many leading ...

1361 Views

Banks need to modernize their cultures in the wake of the pandemic

One of the biggest long-term impacts of the COVID-19 pandemic is how it changed our relationship with work.   Record ...

Why banks need to tap into the power of belonging
609 Views

Why banks need to tap into the power of belonging

Attending the awards ceremony last October for American Banker’s Most Powerful Women in Banking was an ...

How banks can embrace the Business of Experience
1293 Views

How banks can embrace the Business of Experience

As I read my colleague Robert Vokes’ perspective on the importance of banking’s human connections in a digital age, I ...

Why is the empowered relationship manager so important right now?
3727 Views

Why is the empowered relationship manager so important right now?

Printer paper, baseball news and nice restaurants. What do these things have in common? They were the three predictors ...

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Employee Experience Authors

Paula O'Reilly

Senior Managing Director – Midwest Technology Lead

Chris Scislowicz

Managing Director – Credit Lead, North America

Jess Murray

Managing Director – Song, Banking & Capital Markets Lead, North America

Dr. Bridie Fanning

Managing Director – Talent & Organization Practice Lead, Financial Services, North America