Commercial banking top trends in 2023
The world of commercial banking faces uncertainty today. As a result, it is difficult to make confident decisions about the medium-to-long term. However, Accenture believes commercial banks have an op...
Enterprise Agility
Employee Experience
Agile
Behavioral Science
Future Workforce
Organizational Agility
Commercial Banking
Leadership
Banking Workforce
Employee Experience
Agile
Behavioral Science
Future Workforce
Organizational Agility
Commercial Banking
Leadership
Banking Workforce
Latest Workforce Transformation blogs
Filter by:
1309 Views
Smart banks will value talent more than experience
Commercial banking, like many industries, has a workforce problem: their employees are getting older. People in senior ...
1459 Views
Wall St to Elm St: Surviving the talent nightmare
The Great Resignation—which has seen unprecedented numbers of employees quitting their jobs in many leading ...
2191 Views
How a long road trip made me a better leader
This summer I did something extraordinary. I unplugged. Really unplugged. Over the course of nearly two months, my ...
1200 Views
What do high performing leaders get right?
Over the course of this blog series, I’ve discussed how behavioural science can help organisations harness change and ...
1015 Views
Five steps to managing change (and how to make it stick)
In this blog series, I’ve been discussing how and why behavioural science can enable long-lasting change and unlock ...
1209 Views
How to create people-driven change with science
A key part of behavioural science lies in the second word: science. A focus on science, data, and analytics can make ...
2013 Views
Unlock your people potential with behavioural science
Things have changed. We’re seeing disruption in behaviours as humans, citizens, employees, and customers. We have ...
1165 Views
Why change is hard (and what you can do about it)
You’ve heard the old saying: you can lead a horse to water, but you can’t make it drink. Similarly, organisations can ...
1832 Views
How can you use crisis as a catalyst for change?
Whether you’d planned it or not, your organisation is probably in the middle of a workforce transformation. Companies ...
1051 Views
How to be agile when teams work from home
COVID-19 has been a catalyst for a remote working revolution. Accenture research found that 30 percent of people plan ...
View our latest insights
Banking Top 10 Trends for 2022
Our annual Top 10 Banking Trends report predicts the trends that will shape banking’s future.
The ultimate guide to banking in the metaverse
The future of banking: Time to rethink business models
Breaking barriers: Exploring how banks scale generative AI for growth
Disclaimer: ChatGPT did not write our post, but we did ask it for title suggestions and picked our favorite one. Thanks, generative AI! We’re at an inflection point. Every day, we see how artificial i...
The ultimate guide to product innovation in banking
The pace of change is not slowing down. Customers’ expectations have radically changed, and they expect much more from their banking products and services than ever before. To maintain relevance, bank...
5 ways ISO 20022 could rewrite the future of payments
ISO 20022 is probably the biggest payments change of the last 30 years—if not more. It’s also no longer news. The industry has known for years that it’s coming. In fact, some institutions began thei...
Big banks need to embrace embedded finance – and fast
A recent Accenture survey found that embedded finance offerings to small and medium-sized enterprises could increase global bank revenues by as much as US$92 billion by 2025. Embedded finance offers b...
Why banks should look beyond advice for growth
Banks face a trust paradox. While customers trust banks with their money, only 19% of them say they are interested in receiving advice from a bank. And the more digital banks become, the less connecte...
BNPL: Strategies for banks to get it right
As consumers experience economic turbulence due to inflation and rising interest rates, they want to be able to pay anywhere, anytime, anyhow. For banks to stay ahead of an increasingly complex paymen...
Four strategies for consumer payments growth in 2023
The COVID-19 pandemic increased the tempo of change in consumer behaviors and expectations. Payments, characteristically, is at the forefront of the change. In “Payments Gets Personal—Strategies to St...
Commercial banks must now focus on fundamentals
Having pulled through the Covid pandemic, the unravelling of international supply chains and a global energy crunch, commercial banks must now grapple with a spike in interest rates and the collapse o...
Checking in on the Banking Top 10 Trends for 2023
We’re a little over halfway through 2023, but it feels like we’ve already seen more than a year’s worth of major banking news since January. With all due respect to the impact of generative AI—which w...
