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How bank CFOs and CMOs can partner to drive growth

A version of this piece also appears on Think with Google.  How strong is the connection between the CFO and CMO in ...

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Four ways Canadian banks can prep for Open Banking

The Open Banking wave is picking up speed in Canada. The Advisory Committee on Open Banking, in its final report, said ...

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How banks can win the next generation of retail investors

The market turmoil of 2020-2021, along with an unprecedented surge that has renewed a focus on retail ...

How can banks support small business recovery? 
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How can banks support small business recovery? 

The small-and medium-sized enterprises (SMEs) landscape has been significantly altered over the last two years. Many ...

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Banking with personality: Advice for CMOs from Thrivers

Everything has changed with the pandemic. Now is the moment for bank marketers to evolve, meeting new expectations and ...

Beyond CX: BX delivers exceptional experiences
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Beyond CX: BX delivers exceptional experiences

In my previous post, I started the conversation about the Business of Experience (BX). I encouraged Canadian banks to ...

Canada, time to expect an innovative lifestyle banking app
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Canada, time to expect an innovative lifestyle banking app

The first mobile banking application hit the Canadian market over ten years ago. Since then, advancements have included ...

How Canadian banks can embrace the Business of Experience
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How Canadian banks can embrace the Business of Experience

As I read my colleague Robert Vokes’ perspective on the importance of banking’s human connections in a digital age, I ...

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Digital change accelerates in Canada’s commercial banking sector

The launch of the Canada Emergency Business Account (CEBA) last year was remarkable. In a few short weeks, Export ...

Five principles for Canadian banks wanting to build human connections in a digital age
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Five principles for Canadian banks wanting to build human connections in a digital age

Canadian banks appear to be facing a paradox. The COVID-19 pandemic has kicked the uptake of digital banking into ...

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Canada Authors

Amit Mallick

Managing Director – Global Open Banking & API Lead

Robert Vokes

Managing Director – Financial Services

Celeste James

Managing Director – Financial Services, Banking

Rishi Chawla

Managing Director – Strategy & Consulting, Banking

Jess Murray

Managing Director – Song, Banking & Capital Markets Lead, North America