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How bank CFOs and CMOs can partner to drive growth

A version of this piece also appears on Think with Google.  How strong is the connection between the CFO and CMO in ...

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Four ways Canadian banks can prep for Open Banking

The Open Banking wave is picking up speed in Canada. The Advisory Committee on Open Banking, in its final report, said ...

How banks can win the next generation of retail investors
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How banks can win the next generation of retail investors

The market turmoil of 2020-2021, along with an unprecedented surge that has renewed a focus on retail investors, has ...

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Banking with personality: Advice for CMOs from Thrivers

Everything has changed with the pandemic. Now is the moment for bank marketers to evolve, meeting new expectations and ...

Beyond CX: BX delivers exceptional experiences
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Beyond CX: BX delivers exceptional experiences

In my previous post, I started the conversation about the Business of Experience (BX). I encouraged Canadian banks to ...

How banks can embrace the Business of Experience
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How banks can embrace the Business of Experience

As I read my colleague Robert Vokes’ perspective on the importance of banking’s human connections in a digital age, I ...

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Canada Authors

Amit Mallick

Managing Director – Global Open Banking & API Lead

Jess Murray

Managing Director – Song, Banking Lead, Global