Accenture Banking Blog

What's next after 10 years of banking disruption?

After a decade of disruption, what has changed for commercial banks?   The digital economy has taken off around much of the world over the past 10 years, and the banking sector has been feeling the impact of this transformation and attempting to…

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3 ways banks can seize wealth management momentum

Wealth management is a hot topic for middle market banks, and I’m thrilled that Scott Reddel has co-authored this blog with me. As the leader of our North America Wealth Management practice, he brings a well-informed perspective on the issues and opportunities.…

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Breaking down common barriers to purpose-driven banking

In this series we’ve taken a close look at the business case for embracing purpose in banking. In short, there’s compelling evidence that focusing on customer wellbeing can catalyze growth and digital transformation.   Embracing purpose is more than a PR move. It is a…

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Growth in digital payments: A cross-industry view

Digital payments are gaining popularity as cash usage declines around the world. While card payments still dominate in countries where they have a large incumbent advantage, digital products like payment apps, digital wallets, buy now pay later, and account-to-account (A2A) payments are…

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Q3 2021 US credit card issuer snapshot

Key themes Receivables showed positive YoY growth for the first time in five quarters. Purchase Volume growth continues to be quite strong, with all issuers reporting 15%+ YoY growth; AmEx and Chase, in particular, reported over 30% YoY growth. Net Charge-Offs continue…

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Key trends shaping the future of payments

In a post-COVID world we have seen dramatic changes in the way customers pay, from the further shift towards a cashless society to a digital revolution in e-commerce payments. As we look forward, we see these trends accelerating and new payments rails emerging.   Market context   Based on Accenture’s proprietary Global…

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Auto financiers: What does your future look like?

It feels like the end of the year is approaching at breakneck speed. Here in Chicago, Illinois, the days are getting shorter, and the temperatures are dropping. Thanksgiving is not far off. All of which makes me think it’s a good time…

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Will these innovation trends shape banking’s future?

The Efma-Accenture Banking Innovation Awards are set to return on November 18th for a virtual celebration of banking’s best and brightest. With a record 816 innovations submitted by 275 institutions in 73 countries, I’m excited to see what this year has in…

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My takeaways from Sibos 2021

Sibos 2021, one of the world’s largest financial services conferences, was once again all digital this year. Held from October 11-14, it saw over 19,000 delegates gather to address the biggest emerging issues across the financial ecosystem. The theme this year was…

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Beyond CX: BX delivers exceptional experiences

In my previous post, I started the conversation about the Business of Experience (BX). I encouraged Canadian banks to look beyond the Customer Experience (CX) to not only retain their current customers but also acquire new customers at a time when so…

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What’s next after 10 years of banking disruption?

Read more

3 ways banks can seize wealth management momentum

Read more

Breaking down common barriers to purpose-driven banking

Read more

Growth in digital payments: A cross-industry view

Read more

Q3 2021 US credit card issuer snapshot

Read more

Key trends shaping the future of payments

Read more

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Meet our bloggers

Michael Abbott

Senior Managing Director – Global Banking Lead

Alan McIntyre

Senior Managing Director – Banking

Sulabh Agarwal

Managing Director – Global Payments

Paula O'Reilly

Managing Director – Senior Client Group Lead, Midwest

Mauro Macchi

Senior Managing Director, Strategy & Consulting Lead, Europe

Amit Mallick

Managing Director – Global Open Banking & API Lead

Margaret Weichert

Managing Director - North America Payments Lead

Jared Rorrer

Managing Director – Global Commercial Banking Lead

Valerie Abend

Managing Director - Global Banking Security Lead

Cameron Krueger

Managing Director – Specialty Finance

Ray Daly

Managing Director – Banking, UK & Ireland

Christof Innig

Managing Director - Global Lead, Sustainable Banking

Kamran Ikram

Managing Director – Accenture Strategy & Consulting

Andy Young

Managing Director - Financial Services Talent & Organisation Lead

Fergus Gordon

Managing Director – Banking, Growth Markets

Peter Kirk

Financial Services, Global Customer Insight & Growth Lead

Ryan Douglas

Director – Payments, Strategy

Casey Merolla

Managing Director – Payments, North America

Robert Vokes

Managing Director, Financial Services

Laura O'Sullivan

Managing Director - Banking, UK & Ireland

Amit Agashe

Director – Financial Services, Technology Consulting

Prithika Priyanshi

Data Scientist Senior Principal

Patrick Raimondi

Managing Director - Strategy & Consulting, Banking Lead, Canada

Chad Duncan

Managing Director - Cloud Enablement Lead, Financial Services Technology Advisory, North America

Keri Smith

Managing Director - Applied Intelligence

Adrien Kirschfink

Managing Director -Financial Services, Customer Insight & Growth

Naim Alame

Payments Lead - Financial Services, Middle East

Celeste James

Managing Director – Financial Services, Banking

Kim Kim Oon

Managing Director – Accenture Strategy, Banking, Netherlands

Britta Kotthaus-Krahmer

Director – Financial Services, Technology Consulting

Fabrice Asvazadourian

Managing Director – Strategy & Consulting, Banking Lead, Europe

Ewa Wojcik

Management Consulting Senior Manager – Banking

Giorgio Flori

Managing Director - UAE Financial Services Portfolio lead

Masa Al Chalabi

Senior Manager — Financial Services, Middle East 

Alice Mackay

Technology Consultant, Strategy & Consulting - Payments

Howard Bush

Senior Manager – Strategy & Consulting

Jess Murray

Managing Director – Interactive, Banking Lead, North America

Samuel Yates

Strategy Manager - Strategy & Consulting

Scott Reddel

Managing Director – Wealth Management Lead

Accenture Banking

Guest Blogger Series

Aditi Kapoor

Management Consulting Manager - Payments

David Jones

Managing Director - Global Intelligent Solutions Lead, Financial Services

Dr. Bridie Fanning

Managing Director - Talent & Organization Practice Lead, Financial Services, North America

Michael Monday

Managing Director - Accenture Security North America Banking Lead

Olivia Jeavons

Manager, Financial Services

Richard Anstey

Manager – Supply Chain & Operations Strategy

Saul Shagam

Director – Technology Strategy & Advisory

Tom Merry

Managing Director - Banking Strategy

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