In our discussions with banking executives, a common theme is how the lending market is changing and constantly giving rise to threats and opportunities, as covered in our Commercial Banking Top Trends for 2024. Confronting these changes is essential, but it also requires banks to be willing to reinvent to stay ahead. Previously, we touched…

The advantages of cloud technologies are widely recognized, offering enhanced productivity, agility, resilience, and innovation. Despite these benefits, the Financial Services industry lags behind other sectors in adopting cloud technology. According to our Cloud Rotation Index study, only 15% of banks’ workloads had been migrated to the cloud by the end of 2022. The “elephant…

Drawing from our Commercial Banking Top Trends for 2024, this series explores how banks can modernize their lending business and differentiate the customer experience by integrating AI, machine learning and other advanced tools. Previously, we touched on the disruptions in lending and analyzed the first of six shifts necessary to future-proof one’s business. In this…

For decades, commercial cards have provided card issuers with high fee income and strong P&Ls. The market is growing and evolving, with virtual cards as the primary driver. Virtual cards, which offer businesses an efficient and secure way to make payments without a physical card, are considered to be a value-added service by businesses who…

As you start strategic planning this August, consider this: automated, data-driven lending is no longer a future vision—it’s happening now. In our Commercial Banking Top Trends for 2024, we spotlight this critical trend shaping the industry’s future. This three-part blog series looks at the future of lending, reflecting on industry experiences and providing insights into…

Interest rates and inflation are on everyone’s minds. Cost-conscious customers want to see value for their money and don’t want to pay for what they don’t use. Companies, in turn, are looking to better align their pricing with costs. Even as budgets tighten, they want to attract new customers, reduce churn and boost revenue.  The…