In previous blogs in this series, I explored how leading financial services (FS) organizations are scaling AI for value and using a human-led approach, including agentic architectures that reimagine work. In this blog, I focus on how to lead that change well:…
Read More
In my last blog, I discussed how leading financial services (FS) firms are scaling AI for business value and how a widening gap is emerging between the leaders and laggards. I also introduced agentic architecture, sharing real world examples from software engineering,…
Read More
While the hype around AI persists, 2026 is shaping up as the year agentic AI will create scaled transformation in financial services. A clear gap is emerging between the market leaders, the chasing pack and the laggards. Visionaries now anticipate the rise of the…
Read More
Each year, Sibos brings together banks, fintechs, regulators and infrastructure providers to discuss the forces shaping money movement. Sibos 2025, held in Frankfurt, marked a turning point where buzzwords like stablecoins, blockchain, interoperability, agentics and AI became practical blueprints for the next phase…
Read More
Financial institutions are navigating an increasingly complex landscape. Their transformation, powered by cloud computing, artificial intelligence (AI), generative AI (gen AI) and agentic AI, has become essential to their ability to adapt and compete. In our 2025 Banking and Capital Markets Cloud, Data…
Read More
Imagine a world where your personal AI assistant can effortlessly find and book flights, manage your budget and even negotiate the best deals on your behalf—all while keeping your financial data secure. This isn’t just a futuristic dream; agentic commerce is already…
Read More
Technology is reshaping bank boardroom agendas A decade ago, we first studied the technology experience of board members across the banking sector. Since then we have seen digital transformation, fintech, cloud computing, scaled agile and modern engineering practices, and the rise of…
Read More
In today’s fast-evolving digital landscape, where payments are becoming faster, smarter, and increasingly fragmented, cash is quietly losing ground. Consumer cash usage in Europe now accounts for only 17%, down from 38% in 2022. What used to be the cornerstone of monetary…
Read More
Commercial banking is at a strategic inflection point. As we look ahead to the next five years and beyond, the question is no longer how to keep pace with change—but how to lead it. Commercial banks have the potential to achieve accelerated…
Read More
Despite significant investments in cybersecurity, customers lack trust in the banking system’s ability to protect their data. "Trust is the bedrock of business. It transforms transactions into relationships and clients into loyal advocates.” According to Accenture’s recent Banking Consumer Study surveying 49,000…
Read More
Commercial banking is at a strategic inflection point. As we look ahead to the next five years and beyond, the question is no longer how to keep pace with change—but how to lead it. Commercial banks h...
Despite significant investments in cybersecurity, customers lack trust in the banking system’s ability to protect their data. "Trust is the bedrock of business. It transforms transactions into relatio...
Imagine a world where your personal AI assistant can effortlessly find and book flights, manage your budget and even negotiate the best deals on your behalf—all while keeping your financial data secur...
Financial institutions are navigating an increasingly complex landscape. Their transformation, powered by cloud computing, artificial intelligence (AI), generative AI (gen AI) and agentic AI, has beco...
Each year, Sibos brings together banks, fintechs, regulators and infrastructure providers to discuss the forces shaping money movement. Sibos 2025, held in Frankfurt, marked a turning point where buzz...
While the hype around AI persists, 2026 is shaping up as the year agentic AI will create scaled transformation in financial services. A clear gap is emerging between the market leaders, the chasing pa...
In today’s fast-evolving digital landscape, where payments are becoming faster, smarter, and increasingly fragmented, cash is quietly losing ground. Consumer cash usage in Europe now accounts for only...
Technology is reshaping bank boardroom agendas A decade ago, we first studied the technology experience of board members across the banking sector. Since then we have seen digital transformation, fin...
In my last blog, I discussed how leading financial services (FS) firms are scaling AI for business value and how a widening gap is emerging between the leaders and laggards. I also introduced agentic ...
In previous blogs in this series, I explored how leading financial services (FS) organizations are scaling AI for value and using a human-led approach, including agentic architectures that reimagine w...
