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Latest Customer Relationship blogs

Tips on building banking trust from one of the world’s most trusting markets
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Tips on building banking trust from one of the world’s most trusting markets

It’s hard to overstate the importance of trust in banking—which makes the findings of our latest Global Banking ...

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Six ways banks should work with consumers in the COVID-19 era

The COVID-19 pandemic has affected every industry and banks certainly have not been spared. The situation for banks ...

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Accenture Banking Top 10 Trends 2022

Banking Top 10 Trends for 2022

Our annual Top 10 Banking Trends report predicts the trends that will shape banking’s future.
Accenture Ultimate guide banking metaverse

The ultimate guide to banking in the metaverse

The future of banking: Time to rethink business models

The future of banking: Time to rethink business models

Customer Relationship Authors

Alan McIntyre

Senior Managing Director – Banking