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In my last post, I talked about how there is no one-size-fits-all solution when it comes to organisation design for ...
In many of my previous blogs, our recent research and our ever-popular Talking Agility podcast, we’ve discussed how ...
Introducing Talking Agility: A Financial Services Podcast from Accenture We spend a lot of time looking at innovation, ...
As we’ve explored in this blog series enterprise agility is a strategic imperative and to achieve true agility banks ...
In the last several blog posts, I have been unpacking our latest report, “Enterprise Agility: The New Strategic ...
In today’s increasingly digital world, banks and insurers are battling to reinforce their relevance in their customers’ ...
As financial services (FS) firms look for ways to rewire their enterprises for true agility, there are several key ...
In my last post, I shared the key elements financial services (FS) firms need to consider when rewiring their ...
Enterprise agility has the potential to deliver so much strategic and financial value for banks and insurers, yet as ...
In my last post, I explained why financial services (FS) firms should speed up their agility efforts. But speed without ...
Disclaimer: ChatGPT did not write our post, but we did ask it for title suggestions and picked our favorite one. Thanks, generative AI! We’re at an inflection point. Every day, we see how artificial i...
The pace of change is not slowing down. Customers’ expectations have radically changed, and they expect much more from their banking products and services than ever before. To maintain relevance, bank...
One year after ChatGPT’s public launch, generative AI is probably still the hottest topic in the world of business—and with good reason. Research suggests gen AI could add almost $7 trillion to global...
We’re a little over halfway through 2023, but it feels like we’ve already seen more than a year’s worth of major banking news since January. With all due respect to the impact of generative AI—which w...
How loyal are your customers? And do they feel truly rewarded for their ongoing relationship with your bank? According to recent Accenture research, banking customers view loyalty as a two-way street:...
The years-long ISO 20022 journey has achieved a major milestone this year: it is now being used for cross-border payments. The new standard successfully launched globally in March 2023 with SWIFT CBPR...
Generative AI: what’s in it for me? Everyone, including auto and equipment finance providers, wants to know. The way I see it, it’s a technology that will have far-reaching impacts on the lending and ...
PSD2 helped drive electronic payment and data-sharing volumes while enhancing security. So why is the EU proposing to enhance it with the new Payment Services Directive 3 (PSD3) and Payment Services ...
Technical debt is a well-known issue in the software world, but it is becoming increasingly top of mind for banks—particularly banks undertaking a cloud transformation. Deciding what to do about tech ...
Banks and other incumbent payment players face an intriguing paradox right now. They must innovate to stay relevant, but their discretionary budgets for innovation are limited. They must find a way to...
