In May of 2024, the Aurora Borealis, also known as the Northern Lights were on full display for the largest proportion ...
The pace of change is not slowing down. Customers’ expectations have radically changed, and they expect much more from ...
Disclaimer: ChatGPT did not write our post, but we did ask it for title suggestions and picked our favorite one. ...
The world of banking is big—too big for one person to cover alone, especially with today’s digitally-fueled pace of ...
Great brands aim to make an impact on the world. They use purpose to drive action. And according to a recent Accenture ...
The drive for sustainability will force banks to radically change their relationships with many of their key corporate ...
Bank executives once again may need to adapt and adopt a host of new skills if they’re to guide their organizations to ...
Our first metaverse post attracted a lot of attention and prompted the Ultimate Guide to Banking in the Metaverse. ...
It’s fantastic that banks are taking the lead in the fight against climate change. Over 50 banks from across the world ...
Public pledges by HSBC, ING and UBS to curb their funding of fossil fuel production are welcome signs that the shift to ...
The pace of change is not slowing down. Customers’ expectations have radically changed, and they expect much more from their banking products and services than ever before. To maintain relevance, bank...
One year after ChatGPT’s public launch, generative AI is probably still the hottest topic in the world of business—and with good reason. Research suggests gen AI could add almost $7 trillion to global...
We’re a little over halfway through 2023, but it feels like we’ve already seen more than a year’s worth of major banking news since January. With all due respect to the impact of generative AI—which w...
How loyal are your customers? And do they feel truly rewarded for their ongoing relationship with your bank? According to recent Accenture research, banking customers view loyalty as a two-way street:...
The years-long ISO 20022 journey has achieved a major milestone this year: it is now being used for cross-border payments. The new standard successfully launched globally in March 2023 with SWIFT CBPR...
In their first post, “It’s now or never: Time for central banks to embrace change,” my colleagues Rohit Mathew and Oliver Reppel explored why central banks need to transform digitally to ensure they c...
PSD2 helped drive electronic payment and data-sharing volumes while enhancing security. So why is the EU proposing to enhance it with the new Payment Services Directive 3 (PSD3) and Payment Services ...
Spring is a time when most people, bankers included, take a fresh look at the challenges they face and tackle them with renewed vigor. Commercial banking should be on this year’s spring-cleaning list....
Early trials with generative AI show that the tangle of legacy code that hinders every aspect of the transformation of banks’ core products and services could be quickly and effectively resolved. By ...
With 2023 in the rearview mirror, we can look back on the year with 20/20 clarity. This year saw banks confronting multiple risks, some foreseeable and others less so. If the year has taught us anythi...
