Banking in the metaverse: The next frontier
As you read this, the internet is being reshaped. And it’s already transforming banking. We have not witnessed a topic explode quite like the metaverse. While extended reality (XR) technology has been...
Behavioral Science
Employee Experience
Enterprise Agility
Future Workforce
Organizational Agility
Workforce Transformation
Artificial Intelligence (AI)
Intelligent operations
Leadership
Employee Experience
Enterprise Agility
Future Workforce
Organizational Agility
Workforce Transformation
Artificial Intelligence (AI)
Intelligent operations
Leadership
Latest Agile blogs
723 Views
Roadmap to build future-ready banking operations
North American banks are under pressure due to declining net income but bullish in their outlook. They face rising ...
766 Views
What do high performing leaders get right?
Over the course of this blog series, I’ve discussed how behavioural science can help organisations harness change and ...
610 Views
Five steps to managing change (and how to make it stick)
In this blog series, I’ve been discussing how and why behavioural science can enable long-lasting change and unlock ...
666 Views
How to create people-driven change with science
A key part of behavioural science lies in the second word: science. A focus on science, data, and analytics can make ...
1140 Views
Unlock your people potential with behavioural science
Things have changed. We’re seeing disruption in behaviours as humans, citizens, employees, and customers. We have ...
505 Views
Why change is hard (and what you can do about it)
You’ve heard the old saying: you can lead a horse to water, but you can’t make it drink. Similarly, organisations can ...
904 Views
How can you use crisis as a catalyst for change?
Whether you’d planned it or not, your organisation is probably in the middle of a workforce transformation. Companies ...
View our latest insights
Banking Top 10 Trends for 2022
Our annual Top 10 Banking Trends report predicts the trends that will shape banking’s future.
The ultimate guide to banking in the metaverse
The future of banking: Time to rethink business models
The ultimate guide to banking in the metaverse
When Neal Stephenson coined the term “metaverse” in his 1992 science-fiction novel, Snow Crash, he could hardly have foreseen that the phrase would be everywhere by late 2021. With bigtech giants like...
Rise of the “super-app”: Opportunity or threat?
Back in 2009, Apple coined the catchy phrase, “there’s an app for that.” Since then, apps (single-use apps, that is) have multiplied exponentially and become part of everyday life for most people. But...
Key trends shaping the future of payments
In a post-COVID world we have seen dramatic changes in the way customers pay, from the further shift towards a cashless society to a digital revolution in e-commerce payments. As we look forward, we s...
Hit or miss? Our Top 10 Banking Trends, reviewed
Every January since 2018, our annual “Top 10 Banking Trends” report has attempted to cut through the noise and reveal the real forces shaping the industry’s future. On top of the bold predictions and ...
Growth in digital payments: A cross-industry view
Digital payments are gaining popularity as cash usage declines around the world. While card payments still dominate in countries where they have a large incumbent advantage, digital products like paym...
Banking’s digital shift: Decision time for payments players
The pace of change in payments right now might seem overwhelming. The pandemic has supercharged the trend towards contactless, online and instant payments. Contactless payments, for instance, grew 150...
It’s back to the future for payments
This blog is based on my keynote presentation at the 2021 Payments Canada SUMMIT Payments leaders probably feel like they are living in the future right now. The pandemic changed the industry forever....
The next big payments disruptors may surprise you
At the recent Money 20/20 conference, I spoke with The Fintech Times about which potential disruptors banks and payments players are most concerned about. Accenture surveyed over 200 payments executiv...
Unlock the promise of Open Banking market infrastructure
Open Banking allows customers to share access to their banking data with trusted third parties, which then provide the customer with a better banking experience. Its adoption has been uneven around th...
