Karla Bednar
Karla is the Customer Sales and Service Consulting Lead. She has extensive financial services experience and a proven ability to shape and deliver complex customer-centric programs. Karla focuses on helping firms reduce distribution costs, increase customer experience scores and optimize sales & servicing models through automation and digitization.
Karla’s work includes optimized digital-physical operating model and digital migration, enhanced customer relationship management, powering growth agenda through modern product/pricing/workforce and improving time to market through agile business and technology solutions.