When I was shopping online recently, a new option appeared on the checkout screen that presented me the opportunity to ...
While the hype around AI persists, 2026 is shaping up as the year agentic AI will create scaled transformation in financial services. A clear gap is emerging between the market leaders, the chasing pa...
Imagine a world where your personal AI assistant can effortlessly find and book flights, manage your budget and even negotiate the best deals on your behalf—all while keeping your financial data secur...
Financial institutions are navigating an increasingly complex landscape. Their transformation, powered by cloud computing, artificial intelligence (AI), generative AI (gen AI) and agentic AI, has beco...
Each year, Sibos brings together banks, fintechs, regulators and infrastructure providers to discuss the forces shaping money movement. Sibos 2025, held in Frankfurt, marked a turning point where buzz...
In my last blog, I discussed how leading financial services (FS) firms are scaling AI for business value and how a widening gap is emerging between the leaders and laggards. I also introduced agentic ...
In today’s fast-evolving digital landscape, where payments are becoming faster, smarter, and increasingly fragmented, cash is quietly losing ground. Consumer cash usage in Europe now accounts for only...
In previous blogs in this series, I explored how leading financial services (FS) organizations are scaling AI for value and using a human-led approach, including agentic architectures that reimagine w...
Technology is reshaping bank boardroom agendas A decade ago, we first studied the technology experience of board members across the banking sector. Since then we have seen digital transformation, fin...
In my previous blogs in this series, I’ve looked at how leaders are scaling AI, how we are reinventing work using agentic AI and how to lead this change. In this penultimate blog, I look at how agenti...
In the previous four blogs in this series, I explored how leading financial services firms are scaling AI for value, driving rapid change, using agentic architectures to reinvent work and businesses, ...
