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Retail Payments

Latest Retail Payments blogs

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Three digital payments security must-dos

Occasionally, I’ll tap into the insights of my Accenture colleagues to enrich the perspectives I share in this blog. I ...

Rewards don’t transform customer experience. Rewarding does.
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Rewards don’t transform customer experience. Rewarding does.

Customer experience excellence, for all intents and purposes, has shifted from a nice-to-have to the primary value ...

Channels are dying, but digital is alive and kicking
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Channels are dying, but digital is alive and kicking

Payments companies have made big investments in omnichannel to support customers in stores, call centers, online and ...

Catch the third wave in invisible payments
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Catch the third wave in invisible payments

With six stores in three cities and a lot of buzz about expansion to 3,000 stores by 20211, Amazon Go is all the rage ...

The magic of mobile payments
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The magic of mobile payments

Location. Location. Location. This may be real estate’s golden rule, but it applies to payments now more than ever. ...

Retail payments: 5 crucial market shifts
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Retail payments: 5 crucial market shifts

I always like to start from the beginning. So, let me begin my blog by introducing myself. I recently joined Accenture ...

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