Commercial banking top trends in 2023
The world of commercial banking faces uncertainty today. As a result, it is difficult to make confident decisions about the medium-to-long term. However, Accenture believes commercial banks have an op...
Future Workforce
Reskilling
Skill Gap
Workforce of the Future
Digital Transformation
learning experience
Employee Experience
Digital Classrooms
Reskilling
Skill Gap
Workforce of the Future
Digital Transformation
learning experience
Employee Experience
Digital Classrooms
Latest Learning in the New blogs
Filter by:
2921 Views
Four keys to boosting digital fluency (and bonus: becoming more agile)
As I introduced in my previous blog post, digital fluency is essential for banks’ performance in the near-term (to ...
1425 Views
Hone your edge: Why digital fluency is key to banking performance
Which musical artist has had the longest-running streak at the top of the Billboard Hot 100 list? If you guessed The ...
1240 Views
This is what the future of work could look like
Throughout this blog series, I’ve been looking at a research study from Accenture and CIPD that shows a gap between ...
1251 Views
How to create learning that sticks
As we’ve explored in this blog series, effective learning is the combination of ‘anytime, anywhere’ learning that’s ...
4468 Views
Why is learning culture so important?
Shell is an international energy company that operates in more than 70 countries and employs more than 82,000. One of ...
815 Views
The digital divide in learning (and why it matters)
Imagine it’s Saturday morning. You and your family plan to ride your bikes to the pier for lunch. There’s just one ...
871 Views
Learning new skills for a new reality
In 2015, Scottish Water launched its Skills Academy, a programme designed to address digital skills gaps and build ...
2398 Views
Bridging the gap between learning intent and reality
During the COVID-19 pandemic, many organisations have had to redeploy, upskill or reskill staff quickly. Yet, even ...
View our latest insights
Banking Top 10 Trends for 2022
Our annual Top 10 Banking Trends report predicts the trends that will shape banking’s future.
The ultimate guide to banking in the metaverse
The future of banking: Time to rethink business models
Breaking barriers: Exploring how banks scale generative AI for growth
Disclaimer: ChatGPT did not write our post, but we did ask it for title suggestions and picked our favorite one. Thanks, generative AI! We’re at an inflection point. Every day, we see how artificial i...
The ultimate guide to product innovation in banking
The pace of change is not slowing down. Customers’ expectations have radically changed, and they expect much more from their banking products and services than ever before. To maintain relevance, bank...
5 ways ISO 20022 could rewrite the future of payments
ISO 20022 is probably the biggest payments change of the last 30 years—if not more. It’s also no longer news. The industry has known for years that it’s coming. In fact, some institutions began thei...
Big banks need to embrace embedded finance – and fast
A recent Accenture survey found that embedded finance offerings to small and medium-sized enterprises could increase global bank revenues by as much as US$92 billion by 2025. Embedded finance offers b...
Why banks should look beyond advice for growth
Banks face a trust paradox. While customers trust banks with their money, only 19% of them say they are interested in receiving advice from a bank. And the more digital banks become, the less connecte...
BNPL: Strategies for banks to get it right
As consumers experience economic turbulence due to inflation and rising interest rates, they want to be able to pay anywhere, anytime, anyhow. For banks to stay ahead of an increasingly complex paymen...
Four strategies for consumer payments growth in 2023
The COVID-19 pandemic increased the tempo of change in consumer behaviors and expectations. Payments, characteristically, is at the forefront of the change. In “Payments Gets Personal—Strategies to St...
Commercial banks must now focus on fundamentals
Having pulled through the Covid pandemic, the unravelling of international supply chains and a global energy crunch, commercial banks must now grapple with a spike in interest rates and the collapse o...
What’s next for payments? 5 takeaways from Sibos
The payments industry has undergone unprecedented transformation in recent times given the global pandemic, geopolitical shifts, recalibration of supply chains, accelerating digitalization and signifi...