Commercial banking top trends in 2023
The world of commercial banking faces uncertainty today. As a result, it is difficult to make confident decisions about the medium-to-long term. However, Accenture believes commercial banks have an op...
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Navigating the agility journey in financial services
As we’ve explored in this blog series enterprise agility is a strategic imperative and to achieve true agility banks ...
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Agile in financial services: No silver bullet, no panacea
In the last several blog posts, I have been unpacking our latest report, “Enterprise Agility: The New Strategic ...
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How to rewire channels, operations and technology for true agility
In today’s increasingly digital world, banks and insurers are battling to reinforce their relevance in their customers’ ...
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How to rewire culture, workforce and organisation for true agility
As financial services (FS) firms look for ways to rewire their enterprises for true agility, there are several key ...
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How to rewire leadership, governance and funding for true agility
In my last post, I shared the key elements financial services (FS) firms need to consider when rewiring their ...
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How to rewire financial services for true agility
Enterprise agility has the potential to deliver so much strategic and financial value for banks and insurers, yet as ...
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To win in agility, financial services firms need to strengthen stability
In my last post, I explained why financial services (FS) firms should speed up their agility efforts. But speed without ...
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Financial services needs to speed up efforts in the agility race
In my first post of this series, I explained why enterprise agility matters to financial services (FS) organisations: ...
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Agility is the strategic imperative for financial services firms
In a rapidly changing industry and uncertain world, enterprise agility is a basic necessity for sensing and responding ...
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Banking Top 10 Trends for 2022
Our annual Top 10 Banking Trends report predicts the trends that will shape banking’s future.
The ultimate guide to banking in the metaverse
The future of banking: Time to rethink business models
Breaking barriers: Exploring how banks scale generative AI for growth
Disclaimer: ChatGPT did not write our post, but we did ask it for title suggestions and picked our favorite one. Thanks, generative AI! We’re at an inflection point. Every day, we see how artificial i...
The ultimate guide to product innovation in banking
The pace of change is not slowing down. Customers’ expectations have radically changed, and they expect much more from their banking products and services than ever before. To maintain relevance, bank...
5 ways ISO 20022 could rewrite the future of payments
ISO 20022 is probably the biggest payments change of the last 30 years—if not more. It’s also no longer news. The industry has known for years that it’s coming. In fact, some institutions began thei...
Big banks need to embrace embedded finance – and fast
A recent Accenture survey found that embedded finance offerings to small and medium-sized enterprises could increase global bank revenues by as much as US$92 billion by 2025. Embedded finance offers b...
Why banks should look beyond advice for growth
Banks face a trust paradox. While customers trust banks with their money, only 19% of them say they are interested in receiving advice from a bank. And the more digital banks become, the less connecte...
BNPL: Strategies for banks to get it right
As consumers experience economic turbulence due to inflation and rising interest rates, they want to be able to pay anywhere, anytime, anyhow. For banks to stay ahead of an increasingly complex paymen...
Four strategies for consumer payments growth in 2023
The COVID-19 pandemic increased the tempo of change in consumer behaviors and expectations. Payments, characteristically, is at the forefront of the change. In “Payments Gets Personal—Strategies to St...
Commercial banks must now focus on fundamentals
Having pulled through the Covid pandemic, the unravelling of international supply chains and a global energy crunch, commercial banks must now grapple with a spike in interest rates and the collapse o...
What’s next for payments? 5 takeaways from Sibos
The payments industry has undergone unprecedented transformation in recent times given the global pandemic, geopolitical shifts, recalibration of supply chains, accelerating digitalization and signifi...