Banking in the metaverse: The next frontier
As you read this, the internet is being reshaped. And it’s already transforming banking. We have not witnessed a topic explode quite like the metaverse. While extended reality (XR) technology has been...
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Enterprise Agility
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Latest Agile Organization blogs
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Reflections on an agile future in financial services
For the last several weeks, I’ve been unpacking our latest research and report, “Enterprise Agility: The New Strategic ...
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Navigating the agility journey in financial services
As we’ve explored in this blog series enterprise agility is a strategic imperative and to achieve true agility banks ...
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Agile in financial services: No silver bullet, no panacea
In the last several blog posts, I have been unpacking our latest report, “Enterprise Agility: The New Strategic ...
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How to rewire channels, operations and technology for true agility
In today’s increasingly digital world, banks and insurers are battling to reinforce their relevance in their customers’ ...
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How to rewire culture, workforce and organisation for true agility
As financial services (FS) firms look for ways to rewire their enterprises for true agility, there are several key ...
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How to rewire leadership, governance and funding for true agility
In my last post, I shared the key elements financial services (FS) firms need to consider when rewiring their ...
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How to rewire financial services for true agility
Enterprise agility has the potential to deliver so much strategic and financial value for banks and insurers, yet as ...
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To win in agility, financial services firms need to strengthen stability
In my last post, I explained why financial services (FS) firms should speed up their agility efforts. But speed without ...
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Financial services needs to speed up efforts in the agility race
In my first post of this series, I explained why enterprise agility matters to financial services (FS) organisations: ...
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Agility is the strategic imperative for financial services firms
In a rapidly changing industry and uncertain world, enterprise agility is a basic necessity for sensing and responding ...
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Banking Top 10 Trends for 2022
Our annual Top 10 Banking Trends report predicts the trends that will shape banking’s future.
The ultimate guide to banking in the metaverse
The future of banking: Time to rethink business models
The ultimate guide to banking in the metaverse
When Neal Stephenson coined the term “metaverse” in his 1992 science-fiction novel, Snow Crash, he could hardly have foreseen that the phrase would be everywhere by late 2021. With bigtech giants like...
Rise of the “super-app”: Opportunity or threat?
Back in 2009, Apple coined the catchy phrase, “there’s an app for that.” Since then, apps (single-use apps, that is) have multiplied exponentially and become part of everyday life for most people. But...
Key trends shaping the future of payments
In a post-COVID world we have seen dramatic changes in the way customers pay, from the further shift towards a cashless society to a digital revolution in e-commerce payments. As we look forward, we s...
Hit or miss? Our Top 10 Banking Trends, reviewed
Every January since 2018, our annual “Top 10 Banking Trends” report has attempted to cut through the noise and reveal the real forces shaping the industry’s future. On top of the bold predictions and ...
Growth in digital payments: A cross-industry view
Digital payments are gaining popularity as cash usage declines around the world. While card payments still dominate in countries where they have a large incumbent advantage, digital products like paym...
Banking’s digital shift: Decision time for payments players
The pace of change in payments right now might seem overwhelming. The pandemic has supercharged the trend towards contactless, online and instant payments. Contactless payments, for instance, grew 150...
It’s back to the future for payments
This blog is based on my keynote presentation at the 2021 Payments Canada SUMMIT Payments leaders probably feel like they are living in the future right now. The pandemic changed the industry forever....
The next big payments disruptors may surprise you
At the recent Money 20/20 conference, I spoke with The Fintech Times about which potential disruptors banks and payments players are most concerned about. Accenture surveyed over 200 payments executiv...
Unlock the promise of Open Banking market infrastructure
Open Banking allows customers to share access to their banking data with trusted third parties, which then provide the customer with a better banking experience. Its adoption has been uneven around th...
